WESTWOOD ROBOTICS
GLOBAL LEGAL, PRIVACY & TERMS
Effective Date: [2.25.2026]
Last Updated: [3.5.2026]
This document governs the use of https://www.westwoodrobotics.io/ (the “Site”) and applies to all global customers and visitors.
This policy incorporates:
Privacy Policy
Terms of Service
Cookie Policy
International Compliance Provisions
Shipping & Returns are governed by our separate Shipping Policy.
I. TERMS OF SERVICE
1. Acceptance of Terms
By accessing or using this Site, you agree to be legally bound by these Terms and all applicable laws and regulations.
If you do not agree, you must not use this Site.
2. Global Sales & International Orders
Westwood Robotics ships globally. For DDP (Delivered Duty Paid) methods, we handle import clearance. For all other methods, the customer is the importer of record. You agree to comply with all applicable export and import laws. Our products are prohibited for use in weapons of mass destruction or unauthorized military applications.
Customers are responsible for:
Import duties
VAT, GST, or local taxes
Customs clearance
Compliance with local regulations
We are not responsible for delays or fees imposed by customs authorities.
Title and risk of loss pass to the customer upon delivery to the carrier unless otherwise required by local law.
3. Orders & Pricing
All orders are subject to availability and acceptance.
Prices may change without notice.
We reserve the right to cancel or refuse suspicious, fraudulent, or high-risk transactions.
4. Payment Processing
Payments are processed through secure third-party providers (e.g., Stripe, PayPal).
We do not store full credit card details.
By placing an order, you authorize us to charge your selected payment method.
5. Intellectual Property
All content on this Site — including trademarks, product designs, text, graphics, logos, and code — is the exclusive property of Westwood Robotics.
Unauthorized use, reproduction, or distribution is prohibited.
6. Product Disclaimer
Our robotic components are intended for professional, research, and industrial use. We are not liable for damages resulting from:
Improper wiring, over-voltage, or ESD (Electrostatic Discharge) damage.
Use in hazardous environments or life-critical applications.
Unauthorized firmware modification or reverse engineering.
7. Limitation of Liability
To the fullest extent permitted by law:
Westwood Robotics shall not be liable for indirect, incidental, special, consequential, or punitive damages.
Where mandatory consumer protection laws apply (EU/UK), liability limitations shall not override statutory rights.
8. Governing Law & Dispute Resolution
For U.S. customers:
Disputes may be subject to binding arbitration where permitted by law.
For EU/UK customers:
Mandatory consumer protection laws of your country of residence apply.
For other regions:
Disputes shall be governed by the laws of the jurisdiction in which Westwood Robotics is incorporated.
9. Force Majeure
We are not liable for delays caused by:
Natural disasters
Government actions
War or civil unrest
Supply chain disruptions
Transportation failures
II. GLOBAL PRIVACY POLICY
Westwood Robotics complies with:
EU General Data Protection Regulation (GDPR)
UK GDPR
California Consumer Privacy Act (CCPA/CPRA)
Other applicable data protection laws
1. Information We Collect
A. Information You Provide
Name
Email address
Billing & shipping address
Phone number
Account credentials
Order history
Customer service communications
We may collect technical data shared via our support@westwoodrobotics.io channel, including CAD files or system logs you provide for troubleshooting purposes, to improve our product performance.
B. Automatically Collected Data
IP address
Device & browser information
Usage analytics
Cookies and tracking identifiers
C. Payment Data
Processed by secure third-party providers.
We do not store full payment card information.
2. Legal Basis for Processing (EEA/UK)
We process data under:
Contractual necessity (order fulfillment)
Legitimate interest (fraud prevention, service improvement)
Legal obligations
Consent (marketing communications)
3. How We Use Data
Process and ship orders
Provide support
Improve products and services
Detect fraud
Send marketing emails (if opted in)
Comply with legal requirements
4. International Data Transfers
Data may be transferred to and processed in countries outside your residence, including the United States.
We implement safeguards such as:
Standard Contractual Clauses (SCCs)
Adequacy decisions
Secure hosting environments
5. Your Rights
EU / UK Users
You have the right to:
Access your data
Correct inaccuracies
Request deletion
Restrict processing
Data portability
Withdraw consent
Lodge a complaint with a supervisory authority
California Residents (CCPA/CPRA)
You may:
Request disclosure of collected data
Request deletion
Request correction
Opt out of sale/sharing (we do not sell personal data)
Receive non-discriminatory treatment
Submit requests to:
support@westwoodrobotics.io
6. Data Retention
We retain data only as long as necessary for:
Fulfilling orders
Legal compliance
Dispute resolution
Fraud prevention
7. Security Measures
We implement:
SSL encryption
Secure hosting
Access controls
Internal data protection protocols
However, no method of transmission over the internet is 100% secure.
III. COOKIE POLICY
We use cookies and similar technologies for:
Essential website functionality
Analytics
Marketing & advertising (if enabled)
Users may control cookies through browser settings.
For EU users, non-essential cookies are only activated after consent via our cookie banner.
IV. CHILDREN’S POLICY
Our services are not directed to individuals under:
16 years old (EU/UK)
13 years old (US)
We do not knowingly collect personal data from minors.
V. CHANGES TO THIS POLICY
We reserve the right to update this Legal & Privacy Policy at any time.
Continued use of the Site constitutes acceptance of changes.
VI. CONTACT INFORMATION
Westwood Robotics
Email: support@westwoodrobotics.io
Website: https://www.westwoodrobotics.io